jschannel.store Privacy Policy Terms

jschannel.store (hereinafter referred to as "we", "us", or "the Company") attaches great importance to your privacy. This Privacy Policy is formulated in accordance with the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of the Hong Kong Special Administrative Region) (hereinafter referred to as the "PDPO") to explain how we collect, use, store, share, and protect your personal data.

1. Collection of Personal Data

We may collect personal data when you use this website, social media platforms, mobile applications, or participate in our activities.

• • • Data Provided Voluntarily by You:

- Personal Contact Information: Name, gender, date of birth (month/year), mailing/delivery address, email address, mobile phone number.

- Account and Transaction Information: Username and password, payment details (such as credit/debit card information and billing address), purchase history, and product preferences.

- Communications and Content: Reviews, comments, photos, videos provided by you, and contact details of third parties whom you authorize us to contact.

- Social Media Information: Profile pictures, preferences, friend lists, etc., obtained through logging in or interacting via social media accounts.

• Data Collected Automatically (Cookies and Tracking Technologies):

  - When you browse this website, we may automatically collect your IP address, browser type, device information, browsing pages, and geographic location through technologies such as Cookies, Web Server Logs, and Web Beacons. You may choose to refuse Cookies through your browser settings, but this may affect the normal operation of certain functions on the website.

You are free to choose whether to provide your personal data. However, if you fail to provide the necessary data, we may be unable to provide you with relevant products, services, or process your orders.

2. Purpose of Use of Data

We collect and use your personal data strictly for the following purposes

2.1. Processing, confirming, and following up on your orders, payments, delivery, and after-sales service.

2.2. Managing and maintaining your member account on this website.

2.3. Responding to your inquiries, suggestions, or complaints.

2.4. Providing personalized product recommendations, website content, and advertisements tailored to your interests.

2.5. Organizing and managing special events, lucky draws, competitions, surveys, and promotional offers.

2.6. Operating, evaluating, and improving our business (including product development, data analysis, system maintenance, and accounting/auditing).

2.7. Complying with applicable legal requirements, regulatory obligations, and internal company policies.

3. Direct Marketing

We intend to use your name, email address, phone number, and mailing address to send you promotional information regarding our products, services, offers, and events via email, SMS, instant messaging software (such as WhatsApp), or mail.

- We will not use your personal data for direct marketing without your consent.

- When collecting data, we will provide appropriate checkboxes to obtain your explicit consent (Opt-in).
- Unsubscribe (Opt-out): You have the right to request us to stop using your personal data for direct marketing at any time, free of charge. You may do so by clicking the "Unsubscribe" link in promotional emails or by contacting our Privacy Officer.

4. Sharing and Disclosure of Personal Data

We do not rent, sell, or disclose your personal data to third parties for their independent direct marketing purposes. We will only share your data under the following circumstances:

4.1. Service Providers: Third-party service providers authorized to perform functions on our behalf, including payment gateways, logistics and courier companies, web hosting providers, and data analytics agencies. These providers are only permitted to use the data to perform specified services.

4.2. Social Networks and Third-Party Widgets: If you use social media plug-ins (such as Facebook "Like" or share buttons) on our website, relevant information may be shared with those third-party platforms.

4.3. Legal and Safety Reasons: We reserve the right to disclose relevant information as required by laws and regulations, court orders, requests from law enforcement agencies, or when necessary to prevent financial loss, fraud, and illegal activities.'

4.4. Business Transfers: In the event of a merger, acquisition, corporate restructuring, or sale of assets, your personal data may be transferred to the new owner as part of the assets. We will require the transferee to continue to abide by this Privacy Policy.

5. Cross-Border Data Transfer and Retention Period

5.1. Cross-Border Transfer: Our servers or partner service providers may be located outside Hong Kong. We will ensure that overseas recipients adopt security standards no less stringent than those required by the PDPO to protect your personal data.

5.2. Retention Period: We will only retain your personal data for a reasonable period necessary to fulfill the purposes for which it was collected (including satisfying legal, accounting, or reporting requirements). Once the data is no longer needed, we will securely destroy or anonymize it.

6. Security of Personal Data

We adopt appropriate administrative, technical, and physical security measures (such as encrypted transmission technologies) to protect your personal data from unauthorized access, loss, alteration, or disclosure. However, please note that no internet data transmission can be guaranteed to be 100% secure, and you should also properly safeguard your account passwords and login credentials.

7. Your Rights (Access to and Correction of Data)

In accordance with the Hong Kong Personal Data (Privacy) Ordinance, you have the right to:

- Enquire whether we hold your personal data and request access to such data.

- Request us to correct any inaccurate or incomplete personal data.

- Request us to cease using your personal data for direct marketing purposes.

To make any of the above requests, or if you have any questions regarding this Privacy Policy, please contact us via:

- Email: cs@jschannels.com

- Phone / WhatsApp: +852 9291 4184

(Note: In accordance with the law, we reserve the right to charge a reasonable administrative fee for processing data access requests.)

8. Amendments to Privacy Policy and Language Version

The Company reserves the right to amend this Privacy Policy at any time. The updated version will take effect immediately upon posting on this website. You are advised to review it regularly.

This Privacy Policy is governed by the Chinese version. In the event of any discrepancy or inconsistency between any other language translation and the Chinese version, the Chinese version shall prevail.